Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Warranty

  • Our group of techs will do their best to respond to your support enquiries within less than 1 hour. If, however, the situation you have encountered demands the assistance of the Admin =Team,= we will address the ticket to the administrator on duty and will write a note to tell you.

  • Top quality support service

  • Top–class Customer Support Service

  • We’ll be working for you 7 days a week to provide information and tech support and also to assist you with any trouble that you may come across while you are organizing your virtual server. We will help you with all pre–installed applications, including your Operating System, server admin panel (based on the VPS type) and the Web Site Control Panel created solely by us.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Site Control Panel that is provided as a gift with your virtual server, you will discover an information–rich Help section, which incorporates all you should know about supervising your web–sites and programs. We have introduced a wide range of how–to articles and video courses that demonstrate the common site supervision tasks in an easy–to–understand fashion.