1 hour ticket response
Our team of tech support engineers is dedicated to providing rapid answers to each of your inquiries. We will review your ticket the instant it’s been received and will respond back to you with a solution within less than 60 minutes after the client support ticket submission. In fact, our average support ticket response time is 20 minutes.
A Premium–Quality Client Care Service
Each member of our client care team has lots of years of experience in the shared hosting plans field and almost all of them have worked for us for at least five years. They all are eager to reply to all your requests in the most competent way possible.
A User–Friendly Help Center Section
To help you get a quick tip on how you can use a specific service, we have incorporated a very intuitive Help Center section in your Web Site Control Panel. You can search through a huge collection of web hosting account administration articles and website administration articles, take a look at our F.A.Q. database or check out our how–to video tutorials.
