Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Site Control Panel you’ll find an in–depth Help Center section offering heaps of educational articles and regularly asked questions. They are compiled by our support team of proficient techs. Simply type in your question and our smart platform will offer you the best possible answer.

  • Top quality support service

  • Video Tutorials

  • If you want to watch how an action is completed or how a problem is solved, rather than just reading about it, then check out our selection of step–by–step video tutorials. They address many different issues and will help you quickly learn how to work with the Web Site Control Panel.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 help desk support service and a one–hour support ticket response guarantee. Our professional customer service technicians will be online for you 24/7/365 to reply to your questions and to deal with any problem that you might possibly face. Just open a client support ticket from the Help Center and we’ll get back to you without any delay whatsoever.