A 99.9% Server Uptime
Our shared hosting system is based on a secure, first–class hardware architecture and a significantly modified Linux variation. This is why, irrespective of what your site is, or how many website visitors you’ve got, or even in case there’s a DDoS attack, our physical machines will stay up and running and your websites will remain visible online.
Our shared hosting plans plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware elements manufactured by Juniper. What’s more, on each router, we’ve configured a firewall with a sophisticated set of rules in order to sift all dubious requests.
As a result, in each of our datacenters – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your cash at risk, you can’t feel really safe. This is why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel satisfied with our service or in case you want to use a bit more powerful hosting solution, such as a VPS web hosting plans or a dedicated web hosting plans – you’ll get your money back in full, without obscure fees or repayment charges.
24/7 Technical Support
In the event that you own a hosting firm, your technical engineers are of chief importance. This is the reason why we have conscientiously handpicked a highly skillful group of support engineers, each with lots of years of practice behind his back. With their help, we offer 24x7 support with each of our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All support tickets are replied to in less than 1 hour and our average support ticket response time is just 20 minutes!